The following terms and conditions must be adhered to for a hire or setup to take place. Prior to your event we will ask you to read and sign the following terms and conditions:

  • The balance of the event is to be paid no less than 7 days prior to the booking date
  • A deposit of 50% of the total hire fee is to be paid to secure your booking
  • $100 bond is required. This will be refunded back to you within 7 days
  • Cancellations with 7 or more more days notice will be fully refunded
  • Cancellations within less than 7 days of the event date are not eligible for a refund of the 50% deposit
  • Covid Related: If your event can’t go ahead due to Covid related restrictions we will offer you a chance to rebook your event
  • Weather Related: If your event can’t go ahead due to bad weather we will give you the chance to reschedule. If we are unable to reschedule we will offer a full refund
  • The hirer shall be liable for excess cleaning fees and/or the repair of any damage or replacement of pieces hired caused by the hirer or any of their associates
  • Smoking is not permitted whilst utilising any of the hired tents or furniture
  • The hirer shall be responsible for the proper behaviour of themselves and their associates and shall be primarily responsible for any damage caused to the items
  • Bell Tents Whitsundays will not complete a hire until full payment has been made
  • The customer will make every effort to ensure all camp fires are controlled when burning and put out properly if in a campsite that allows fires
  • Please feel free to send us your photos of the event or tag us @belltentswhitsundays - we absolutely love to see everyone enjoying the experience we created for you!
  • Bell Tents Whitsundays will not be held liable for any injury caused due to improper use of the piece/s hired. The hirer must be aware of the risks connected with utilising bell tents and the furniture included for the period of the booking